Isn’t it great when you need to find a number to your [least] favorite cellular phone company, and it seems as if it’s unpublished? Well, as an attempt to solve that problem, we have harvested a helpful list of phone numbers to help you get in contact with your cell phone company. No hassles. Tell ’em the Consumer’s Advocate sent you. 🙂
AT&T (FORMERLY, CINGULAR) PHONE NUMBERS
Business:
- 1-888-444-4410 National Business Ordering (NBO)
- 1-800-999-5445 National Business Services (Telco Managers and Key Contacts Only)
- 1-888-290-1338 Business End-user Care
- 1-877-201-9521 Business Customer Support
- 1-866-429-7222 Business Sales
- 1-888-565-7329 Business Sales
- 1-800-304-3044 Cingular interactive (BB and MyBiz paging)
- 1-866-355-8923 Corporate Discount (FAN) Attachment
Corporate:
- 1-866-246-4827 Cingular HQ (Atlanta, GA)
- 1-800-356-9752 Corporate liable accounts care / support
Sales:
- 1-888-333-6651 Consumer Sales
- 1-888-447-7474 Accessory sales
- 1-866-429-7222 Business Sales
- 1-888-565-7329 Business Sales
- 1-888-290-4613 Cingular.com Sales
- 1-866-391-0749 Web Order Support
- 1-888-867-4384 Telesales Support
Customer Care:
- 1-866-246-4852 Main Customer Care Number
- 1-800-331-0500 Main Customer Care Number
- 1-866-801-3600 After-Hours Tech Support (open 24/7 for orange customers)
- 1-800-888-7600 Blue TDMA
- 1-866-293-4634 Blue GSM
- 1-800-826-7356 Relocations
- 1-800-450-2005 Cingular migrations
- 1-866-490-2666 Data support
- 1-866-499-7888 Go Phone activations
- 1-866-852-8617 Young America rebate center
- 1-800-356-9752 Corporate liable accounts care / support
- 1-866-391-0749 Web order support
- 1-888-290-1338 Business End-user Care
- 1-877-201-9521 Business Customer Support
- 1-800-298-2158 Change of financial responsibility (blue)
- 1-800-447-1706 Transfer Of Service (Orange)
- 1-800-530-9476 Change of financial responsibility (blue)
- 1-866-228-9657 National service transfer TDMA (blue)
- 1-800-642-5383 National service transfer GSM (blue)
- 1-866-999-1166 Market Relocation/Moving
- 1-866-871-7485 Relocación de Mercado/Mudanza (Market Relocation – Spanish)
Local Number Portability (LNP)
- 1-888-898-7685 Porting Group
- 1-888-880-6914 Porting Group
- 1-800-241-0335 Porting Administration Group (blue)
- 1-800-243-6530 Local Number Portability Center (blue)
Insurance:
- 1-888-562-8662 LockLine
- 1-877-288-4678 Lockline
Phone Repair/Warranty Exchange (XBM):
- 1-866-636-5801 Phone Repair
- 1-800-801-1101 Warranty Exchange
- 1-877-746-9244 Warranty Exchange (blue)
Fraud
- 1-877-844-5584 Subscription fraud (orange)
- 1-800-221-7377 TDMA Subscription Fraud (blue)
- 1-866-228-9657 GSM Subscription Fraud (blue)
Prepaid Services
- 1-866-499-7888 Go Phone activations
- 1-800-361-1265 Free2go Prepaid care (blue)
- 1-800-530-9472 Pre-paid Activations (blue)
Billing/Payments
- 1-800-947-5096 Accounts receivable / payments (orange)
- 1-800-544-3859 Accounts receivable TDMA (blue)
- 1-866-626-9606 Accounts receivable GSM (blue)
- 1-800-874-9579 Recurring credit card billing (blue)
International Roaming Support:
- 1-800-335-4685 International Services (from within the US)
- 1-916-843-4685 International Services (from overseas)
Puerto Rico:
- 1-800-331-0500 Customer Service
- 1-787-397-5990 Prepaid Customer Service
- 1-787-399-2677 Corporate Customer Care
- 1-800-845-6059 Sales
- 1-787-398-2111 Corporate Sales
Virgin Islands:
- 1-340-690-5000 Corporate Customer Service
- 1-340-777-7777 St. Thomas Customer Service
- 1-340-690-1000 St. Croix Customer Service
Cingular Employees (internal – not for customers)
1-800-450-2005 Cingular’s IT Support (CARE/Telegence/OPUS/Siebel)
SPRINT PHONE NUMBERS
- Activations 1-888-715-4588 , 1-866-516-8519
- Business Department 1-877-812-1223
- Business Tech Support (Readylink, Aircards, Blackberry, etc.) 1-877-654-9111
- Customer Service with Hold Time 1-888-211-4727 , 1-888-788-4727 (Business Customers Only) , 1-877-909-4806
- Fraud Department 1-888-788-0788
- Internal Marketing Opt-Out 1-800-865-7786
- International Roaming 1-888-226-7212 , 1-877-785-8414 – Add International Roaming to your account
- Order Status for Phones and Accessories 1-800-480-4727, wait for the Spanish prompt to finish the press option 1, 3, 2
- Porting Department 1-877-688-1969
- Rebate Status 1-800-477-4127
- Sales 1-888-253-1315 , 1-866-727-2886 (Telematics TeleSales)
- Total Equipment Protection (Asurion) Handset Replacement Insurance 1-888-584-3666 Tower Department
For corporate-controlled tower issues 1-888-859-1400 - Vision/3G Wireless Web Support Department (Data Support) 1-866-588-9907 , 1-866-818-1944 (Tier 2)
Handset Numbers
- Customer Service – *2
- Bill Payment (Speedpay) – *3
- Airtime Usage – *4
- Sprint PreCash Payment System – #2274 (#CASH)
- Accessory Purchasing – #222
- Referral Credit System – #733 (#REF)
- American Airlines Flight Informaiton – #22 (#AA)
- Charles Schwab Direct – #724
- Western Union – #986
NEXTEL/NEXTEL PARTNERS PHONE NUMBERS
- Customer Service 1-800-639-6111
- Sales 1-800-639-8359
T-MOBILE PHONE NUMBERS
- Customer Service 1-800-937-8997
- Headquarters 1-800-318-9270 , 1-425-378-4000
- International Roaming 1-505-998-3792
- Prepaid Support 1-877-778-2106
- Sales 1-800-866-2453 , 1-888-537-4242 (Business)
VERIZON PHONE NUMBERS
- Customer Service 1-800-922-0204
- ESN Change 1-866-ESN-CHNG
- Insurance Claims 1-888-881-2622
- Number Porting 1-866-881-7165
- Returns 1-800-417-3849
- Sales 1-800-256-4646
- Web Orders 1-800-350-2830
- Business Support 1-866-294-1329
ALLTEL PHONE NUMBERS
- Customer Service 1-800-255-8351
- Business Support 1-888-428-2499